The Most Common Emergency Plumbing Calls We Get Each Winter in Kutztown

Winter in Kutztown, PA brings freezing temperatures, heavy snow, and plenty of stress on your home’s plumbing system. While many homeowners expect the usual cold-weather issues—like icy sidewalks or drafty windows—plumbing problems often catch people off guard.

No Hot Water / Water Heater Failure

This is by far our #1 winter plumbing emergency.

Cold temperatures force water heaters to work harder, and if your unit is old or has sediment buildup, it may not keep up. We often get calls from residents experiencing:

  • No hot water at all

  • Water that turns cold halfway through a shower

  • Rattling or rumbling noises

  • Water heaters leaking from the bottom

  • Pilot lights that won’t stay lit

Winter is when weak heating elements, failing burners, or cracked dip tubes finally give out.

Tip to prevent it:
Flush your tank annually and have it inspected before temperatures drop. This extends the lifespan and reduces winter breakdowns.

Frozen Outdoor Spigots (Hose Bibs)

You don’t need crawl-space access to get frozen spigot emergencies.

Every winter, we get calls from Kutztown homeowners who discover:

  • A frozen outdoor spigot

  • No water flow from an outdoor faucet

  • Water leaking inside the wall after a thaw

If the hose wasn’t removed or the shutoff valve wasn’t closed, the line can freeze and burst.

Tip to prevent it:
Remove garden hoses, drain the spigot, and use insulated covers.

Frozen or Partially Frozen Water Lines

Even without crawl spaces, pipes in:

  • Garages

  • Unheated basements

  • Mechanical rooms

  • Mudrooms

  • Behind exterior walls

can freeze and cause pressure buildup or sudden leaks.

Signs include:

  • Sudden drop in water pressure

  • Only hot or only cold water working

  • Sputtering faucets

  • Strange noises behind walls

Tip to prevent it:
Open cabinet doors, keep moderate heat in the home, and insulate exposed lines.

Burst Pipes From Sudden Thawing

This emergency usually happens after a freeze.

Once temperatures rise again, homeowners discover:

  • Water spraying from a pipe

  • Ceiling leaks

  • Basement puddles

  • High water bills from unnoticed leaks

Even a tiny crack can release gallons of water quickly.

Tip to prevent it:
If you suspect a frozen line, shut off the water before it warms up.

Call For Emergency Service Today

Kitchen Drain Clogs After Holiday Cooking

Winter = holiday meals. Holiday meals = grease. Grease = clogged drains.

We get a rush of calls for:

  • Backed-up kitchen sinks

  • Slow drains

  • Garbage disposal jams

  • Grease blockages in the horizontal line

Cold weather thickens fats, oils, and grease, causing them to solidify much faster.

Tip to prevent it:
Never pour grease down the drain—wipe pans with a paper towel instead.

Backed-Up Toilets From Increased Household Traffic

Winter brings:

  • Holiday gatherings

  • Kids home from school

  • Family staying for extended visits

More usage = more blockages.

Most winter toilet emergencies are caused by:

  • Partial sewer line blockages

  • Flushable wipes (not actually flushable)

  • Older low-flow toilets

  • Excess paper usage

Tip to prevent it:
Avoid flushable wipes and monitor kids’ flushing habits.

Well Pump Not Running or Producing Low Pressure

Winter brings:

  • Holiday gatherings

  • Kids home from school

  • Family staying for extended visits

More usage = more blockages.

Most winter toilet emergencies are caused by:

  • Partial sewer line blockages

  • Flushable wipes (not actually flushable)

  • Older low-flow toilets

  • Excess paper usage

Tip to prevent it:
Avoid flushable wipes and monitor kids’ flushing habits.

Leaking Water Heaters

Winter is the season when older tanks finally give out.

Why leaks increase in winter:

  • Metal contracts in cold temperatures

  • Tanks cycle more frequently

  • Sediment expands when heated, stressing the tank

  • Higher household usage increases wear

A leaking water heater often means it’s time for a replacement.

Tip to prevent it:
If your heater is 10–15 years old, have it inspected before the coldest months.

Sump Pump Discharge Lines Freezing

Even if your pump is working, the discharge line outside can freeze and block drainage.

Signs include:

  • Pump running constantly

  • Pump tripping the breaker

  • Water backing up near the pit

  • Flooding during freeze/thaw cycles

Tip to prevent it:
Use freeze-resistant drainage and ensure the line slopes properly.

Winter Is Tough on Kutztown Plumbing Systems

Winter brings a unique set of challenges for homeowners in Kutztown. While some issues are unavoidable, most emergencies start as small things that could’ve been prevented with simple maintenance.

If you notice:

  • Low pressure

  • No hot water

  • Frozen fixtures

  • Leaks

  • Unusual sounds

it’s best to get ahead of the issue before it becomes an emergency.

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